Method Community

Could you enable the MethodSupport user by going to Customize > Users and clicking the checkbox under Active for the MethodSupport entry in the list at the bottom of the screen? After you do that, email me your Company Name and I'll go in and take a look. - Justin 

Hi Shayla, Just to make sure I get what you're trying to do here, you want to populate the Class field with data from the Customer Type field? Class is part of the Estimate table, whereas Customer Type is part of the Customer table, so populating values from one with the other would require a ...

Hi Greg, We've received word from our development team that they've applied a fix which should alleviate the speed issues you were experiencing. Please let us know if they do continue to happen, and provide any associated information for us to forward along to them. Thank you for your patience while we worked to resolve this ...

Hi JoanN, Which Calendar are you referring to? Do you mean that Activities created in Method are not showing up in your Google calendar? Outlook calendar? A calendar on a custom screen? Let me know and we'll see what we can do. - Justin 

Hi NathanInTexas, Did you just want to export the entire Contacts table? You can do this from the Import/Export menu under Customize > Integration Tools. Is there a particular reason you need it done through a custom screen? Let me know if this helps and if not we'll see if we can figure something out. - Justin 

Hi Wentsi, Since the Customer Type table is actually a QuickBooks table, it turns out there's an easier way to do this from within QB. You can find how at this link: http://support.quickbooks.intuit.com/support/pages/inproducthelp/core/qb2k12/contentpackage/core/center_customer/pop_ctype.html?family=pro If you don't have ...

Hi Wavetec, We're currently in the process of working to improve monitoring and infrastructure, which should help to alleviate any regularly experienced speed issues that you may be having. As for the issue you experienced at 14:20 PST yesterday, were you able to eventually log in? How long did you experience the service outage ...

Hi Wentsi, The easiest way to do this is by using the Import/Export feature. Go to Customize > Integration Tools and click on Go to Import / Export. Click on the radio button to the left of Export a table to a file, uncheck the checkbox to the right of Show only common tables?, and select ...

Hi Wentsi, Could you please enable the MethodSupport user by going to Customize > Users and clicking the checkbox under Active for the MethodSupport entry in the list at the bottom of the screen? After you do that, email me your Company Name and I'll go in and take a look. - Justin 

Hi Greg, Have you tried using the February version? From the Method login page, click on Switch to the February version at the bottom of the page and then try logging in. It contains some speed improvements and should be a bit faster, especially at peak-time. Let us know if this helps. - Justin