Method Community

Hi There Vicky, Are you still having issues with this one? If so, let me know the account and Report and Ill take a look. Thanks Vicky! - Ben

Hi Marcelo, Ive just tried doing the same thing on my end, and it appears this isnt working as intended. Nothing you are doing wrong! I've forwarded this info to the Development team with our Findings, and I'll reply to this thread once we have a resolution. Thanks Marcelo -Ben

Hi Lance, You certainly can change the the ordering! On any app on the dashboard, click on the Three dots in the top right hand corner, and then click on the Arrow Icon; This enters you into 'Move Mode' you will be free to drag and drop App Tiles, and reorder them on the Dashboard in any way you wish. When you are done - simple ...

Hi Bonnie, Hmm thats a strange one. When you merge a Customer in QuickBooks, the Assigned activities should merge together with the customer in Method. Perhaps you can shoot me an email at success@method.me with some more detail - perhaps some examples of merged customers with missing activities - and Ill jump in and take a ...

Hi there John, We are currently experiencing some intermittent issues with the Report Servers at the moment. Try again in 30 minutes or so and you should be good to go. Our Engineers are actively working on a permanent fix as we speak, and we will be sure to keep you updated with the progress! Thanks John. -Ben

Hi Alex, The Error and screenshot you sent are usually indicitive of a record being Archived. There are a few reasons this can happen (like syncing with separate QuickBooks files - typically accompanied by conflicts as you mentioned), but its probably best we investigate this one offline together. Can you shoot me an email ...

Hi JGAnderson, My apologies for the delayed reply! I see you have a few posts here which Ill be getting around to at some point today, so keep an eye out for me responses :) To answer your question - If you are looking to add new values into a DropDown - you are going to need to create a new screen based off this dropdown (complete with all ...

Hi Mahlon, No hard updates on this one just yet. Ive brought this up with the team again this morning, and we should hopefully have another update for you shortly. Thanks Mahlon. Regards, Ben

Hi Maureen, We currently have two Hosting Partners, RightNetworks, and InSynq. Both of these Companies will host your QuickBooks file, and will sync seamlessly with Method. Intuit themselves also offer Cloud Hosting for QuickBooks Enterprise for a monthly fee. They use RightNetworks to handle the hosting, so this will also work just fine ...

Hi there Maureen, Is the 'New Company file' you mentioned a completely separate file? Or is this just a restored backup or the currently existing file? The statement that 'My Method database can only ever be synced with one quickbooks company file and that if I have a problem with my quickbooks company file and want to make a new ...