Method Community

Shawn - an update.  We just heard back from Intuit that they will be applying a hotfix later this week.  Once they do that, we'll be able to restore our ability to send changes to make customers non-taxable again.  Then we'll be able to work the back-end logic.  So if everything goes smoothly, we'll have everything ...

When editting an action list, the arrows on the Move command have disappeared as of the last two days.  The same thing has happened on the grid when adding columns.

Shawn - what we've done temporarily, until we hear back from Intuit is: 1. An edit to a customer from Method to set a customer to be non-taxable will be ignored. 2. An edit to a customer to make them taxable will succeed. Currently, until there is a fix from Intuit, there is no way for a 3rd party app like ours to make your customers ...

Shawn -  You're absolutely right.  Something isn't right with the QBO syncing.  So far we've been in touch with Intuit, the makers of QB Online, and they have confirmed that it is a bug on their end, and that they are working on a fix.  As soon as I know more, you'll be the first to know.  And yes, as soon ...

Yeah, I can see how that could work. Thx for the help...will give it a shot. 

Something's not right in the sync to QBOnline.  All of them are correctly set it method to "Non" now.  A new report in QBOnline now has them all set to "Yes" Taxable.

Thanks Michael.  I may be on to something.  Not sure why all the flags were set to "Tax", but I think my "script" button to change them is working.  It's not going all the way through but I'm down to 225 records now and it stopped.

Shawn- Let me look into this and get back to you. -Michael

Michael, Of the three test activites I made, two are due 10/4, and one is due 10/11. One of the 10/4 activities is "In Progress", the other is "Completed". The expectation is that I should be able to see the 10/4 "In Progress" activity, but I can't see any of them using that filter. I'll email you the info ...

I don't know why this has happeded, but for some reason all of my contacts have a Sales Tax Code of "Tax".  I'm certain that didn't come from QB, because I ran a customer report and only have 5 taxable customers.  I noticed it today when my QB customer balance report jumped by several hundred dollars over night. ...