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Error

Last post 01-10-2012 10:37 AM by Anonymous. 1 replies.
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  • 01-09-2012 4:15 PM

    • mvi
    • Top 500 Contributor
    • Joined on 09-23-2011
    • Posts 10

    Error

     Could not add/edit the ReceivePayment '3675'. The response from QuickBooks Online was: RECEIVE_PAYMENT_INVALID_INVOICE - Error validating Invoice Id:One or more Invoices is not associated with the customer for whom you are submitting this transaction

     

     

    I keep on getting this error, how do I fix it?

     

     

  • 01-10-2012 10:37 AM In reply to

    Re: Error

    Hi mvi,

    I have some questions in regards to this issue:

    1. Are there any conflicts in Method? You have two ways of finding this information: 

    a) Select QuickBooks from the tab group dropdown in the top right and then go to  QuickBooks > Resolve Conflicts 

    b) In the CRM tab group, go to  QuickBooks > Resolve Conflicts

    2. Have you tried to delete and add the payment in method and is this happening for a particular customer/invoice? 

    Ronen

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