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making a work order from a case

Last post 06-27-2012 1:34 PM by Anonymous. 1 replies.
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  • 06-27-2012 8:36 AM

    making a work order from a case

    Greetings,

    When i create a work order from a case i put in the comment section a brief note about the nature of the work order.  When i go into field services work order list, that brief note or job name, its a space down so its hard to see.  

    Thanks! 

    John M

  • 06-27-2012 1:34 PM In reply to

    Re: making a work order from a case

    Answer

    John M:
    When i create a work order from a case

    I just want to clear up the terminology, work orders are separate from cases in Method and from the stock screens you can't connect a case to a work order.  Are you talking about the job name area that's on the grid view for works orders?  If so you can adjust the column width by editing the grid on step 2 of 9.

    ~C

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