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Greetings.

QBO>Method> all method printed reports

The QBO co file says my phone number ending is 8873, but method reports say 8863.  I need the 8873 Any ideas?

Thanks, John M

Hi JohnM,

John M:

QBO>Method> all method printed reports

Where are you looking for the printed reports?

While looking at the phone field from QBO I noticed that it was not updating after a sync.  I'm not sure if you recently changed your number but this could be the cause.  I've submitted a ticket for my team here regarding the sync not updating the company phone number.  I'll post back once this is resolved.

~C

JohnM,

There was no bug on this but there is an issue where the phone number wasn't updating until 2 full syncs finished.  Your phone number may already be updated but if not you'll need to go into the QuickBooks > Synchronize tab and click the first Sync Now... button.  Let that sync finish then click it again.  After that second sync you should see the number updated.  Please let me know if this doesn't correct the problem for you.

~C