Method Community

During 1st time sync we receive the following error...

'3/5/2013 3:42:12 PM ERROR'fnModQuickBooksAccount could not proceed. The AccountType 'Suspense' does not exist in the table accAccountAccountType./ERROR''Currency' 76 modification(s)

Looking back thorough old posts this appears to be an issue with UK versions of QuickBooks when the payroll feature is enabled. The suspense accounts are created at this point but can't be created in Method. Can these be created for us and our clients by a member of the Method team?

Many thanks.

Hi Andy,

I'll check to see if something in the SDK changed and get back to you.

Adam

Andy,

One more thing...Can you tell us which version of Quickbooks you are using?  Also, could you email me your Method account?  Thanks.

- Adam

Adam,

we are using QuickBooks 2012 and 2013, UK versions.

We have a number of managed accounts that would require the update. I will get them across.

Thanks.

Hi Andy,

I've let the team know of the accounts. I'll update you here when they're fixed.

- Adam

Andy,

These have been fixed.  The sync should work now.

- Adam

Adam,

confirmed this is now working.

Thanks again.