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Dashboard refresh

Last post 02-06-2015 2:43 PM by Method_Justin. 6 replies.
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  • 02-06-2015 3:19 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Dashboard refresh

    As we begin using Method in production, I noticed something that should be improved on the dashboard refresh.

    When closing a screen that takes you back to the dashboard, there is a proximately a 3-4 second delay before the dashboard refreshes. After the refresh all the apps shift to the right almost 3/8 of an inch. See my screenshots below.

    During this time you might be selecting an icon on another app. If the timing isn't just right and you might think you are clicking let's say the Calendar, but really end up getting New.

    This will likely become a nuisance and productivity issue with end-users.

    Also, it would be really nice if there was a way to hide in frequently used apps such as classes, terms and accounts.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 02-06-2015 12:35 PM In reply to

    Re: Dashboard refresh

    Mahlon,

    I'm assuming you're using a Go To Screen action with a Force Refresh After Navigation? What browser are you using? What's the spacing of the Dashboard look like when you initially log in?

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
  • 02-06-2015 12:44 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Dashboard refresh

    The padding on the dashboard when I login is like the second screenshot.

    I double checked to make sure the screen I demonstrated did not have force refresh after navigation. I'm getting these results without that

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 02-06-2015 2:16 PM In reply to

    Re: Dashboard refresh

    Mahlon,

    I've opened a ticket with our development team for this issue, I will keep you posted. Can I ask which browser you're using?

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
  • 02-06-2015 2:24 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Dashboard refresh

    Google Chrome

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 02-06-2015 2:27 PM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-03-2008
    • Posts 877

    Re: Dashboard refresh

    I second Mahlon's request for the ability to hide lesser used apps. Or have a favorite apps and an all apps option.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 02-06-2015 2:43 PM In reply to

    Re: Dashboard refresh

    Mahlon / Matt,

    Sorry, I forgot to mention this. The ability to hide lesser used apps on the Dashboard has already been requested as a feature, you can subscribe to this thread to be notified of any updates.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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