Method Community

 

Customer Portal Username and Password restrictions/parameters

Last post 02-04-2015 10:24 AM by Method_Justin. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 02-03-2015 1:29 PM

    Customer Portal Username and Password restrictions/parameters

    Can you please confirm what is required for portal passwords and usernames? Or at least let me know where I could find that out? I don’t think I can edit the portal sign-in screen to have a look at the logic/restrictions in these fields. Specifically:

    • Min and Max length
    Any numbers required?
    • Special characters allowed/not allowed?


    Thanks

  • 02-04-2015 10:24 AM In reply to

    Re: Customer Portal Username and Password restrictions/parameters

    Answer

    Hi MikeB,

    • Minimum length is 6 characters, maximum is 10
    • Numbers are not required
    • Special characters are allowed but not required

    Hope this helps.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
Page 1 of 1 (2 items)