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Weird Method behavior on Mac Laptops

Last post 03-09-2015 11:41 AM by Method_Justin. 2 replies.
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  • 03-06-2015 4:23 PM

    Weird Method behavior on Mac Laptops

    Since the latest version of Chrome, some of us are having issue with Method on our Mac laptops.  The screen refuses to load correctly, bits of screen flash on and off and Chrome takes over the Mac’s resources.

    Here’s a link to a video of the behavior:

    http://goo.gl/FcyKIg


    This only happens with Method:Classic (no other websites) , Chrome (other browsers are fine) and Mac’s with the Retina display.  I don’t know why - but I’m hoping that this goes away with the next update of Method or Chrome.  Our work around for now is to use Firefox.  


    Anyone else experiencing this?


    Victoria Cameron
    vcameron@cloudconsutlancyllc.com
    www.cloudconsultancyllc.com
    650/209-0345

    What is Method?


  • 03-07-2015 8:06 AM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Re: Weird Method behavior on Mac Laptops

    Hi Victoria,

    I have a client that was having similar behavior on a Mac, though it was happening even before the latest Chrome update. Were you by chance using GoTo Meeting or a similar screen share before the issue starts? I don't remember exactly what led me to believe screen shariing may be a contributing factor, but I think it might be.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 03-09-2015 11:41 AM In reply to

    Re: Weird Method behavior on Mac Laptops

    Answer

    Hi v.cameron,

    I've created a support case for this issue, a member of the team will reach out.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
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