Method Community

Hello, recently we've had a lot of customers mistakenly use the "Contact Us" link at the bottom of the Contact Portal instead of submitting a lead through our web-to-lead form. We keep a link to the portal on our website so that existing customers may update their information. The link is clearly labeled "Existing Customer Portal" but new customers are still finding their way to the Contact Us form on the Portal login page. Is there a way that I can remove the Contact Us link or have it redirect to my lead form?

Hello,

The Portal login page cannot be customized, you'll only be able to use it as is.

I'm not sure of your website structure but you can try adding another link beside 'Existing Customer Portal' for example, 'Contact Us' and redirect that to the webform.

- Mortaza