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Integrating with Quickbooks payments

Last post 10-28-2015 9:46 AM by Method_Morty. 1 replies.
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  • 10-27-2015 6:54 PM

    Integrating with Quickbooks payments

    Reply Contact

    Hello-

    We are having trouble getting the "Receive Payments" screen to work properly

    When we try to accept a payment through Method, rather than the credit card fields that were shown for the first day after set up, we get a single box for "Card Verificiation Code" and no other fields (see below)

    We have Method setup with the integration engine properly running for our desktop version of QB Enterprise.  I was able to successfully sync just a few moments ago.

    We have established (another) new connection ticket for Method with our QB Payments account

    We are able to connect to merchant services via our QB desktop

    Allowing our sales staff to accept CC payments was one of the main reasons we're considering switching and this is very frustrating.  Any help would be greatly appreciated.

    Jake

  • 10-28-2015 9:46 AM In reply to

    Re: Integrating with Quickbooks payments

    Reply Contact

    Hey Jake,

    Troubleshooting this issue over the Forums will be tough especially since it has to do with a lot of sensitive data; I have created a Support case for you and a member from Support should be in tough ASAP. 

    They will be able to connect over a remote screen share and work with you together to find a solution.

    For reference your Case#: 16571

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
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