Method Community

Hello Method,

I'm having an issue when adding new user, when I click Add User button, the table refreshed but nothing happened. User are not added. I've tried to add more license but still doesn't resolve the issue.

Please advise.

Thank you.

Hi Jonathan,

Im going to Open a support case for you. One of our Reps should be reaching out as soon as possible.

Thanks Jonathan.

Regards,

Ben

Hi Ben,

I haven't got contacted by method team. Is everything OK?

Thank you

Hi Jonathan,

It looks like one of the team tried to reach out sometime on Friday to attempt to coordinate a call or email correspondance with you. Perhaps its gone to your Spam box by mistake?

Ill ask my team member to email you again today.

Thanks Jonathan.

Regards,

Ben

Hi Ben,

I've checked the Spam box but still has no info. Please send the email to me or give me a call to solve the issue.

Thank you

Hi Jonathan,

Im going to Email you directly with some more info.

Thanks Jonathan.

Regards,

Ben

Hi Again Jonathan,

I just tried emailing you and it bounced back instantly. Looks like we must have the wrong address on file for you. Would you be able to email me directly so I can send you over some more info?

My address is in my signature.

Thanks Jonathan!

Regards,

Ben

Hi Ben,

I've sent the email.

Perfect, email recieved. 

Thanks Jonathan.

-Ben