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Method API Call Failing: MethodAPIActionSendEmailV3

Last post 04-13-2019 10:49 PM by Blake C. 3 replies.
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  • 04-13-2019 10:32 AM

    Method API Call Failing: MethodAPIActionSendEmailV3

    Method API call MethodAPIActionSendEmailV3 is failing right now. Other API calls are still successful using the same account/user/pass.

    Here's the response I'm getting:

    MethodAPI response = "The API failed to process the request. Please review your code before trying again." 

    No code changes have occurred.

    Blake C
  • 04-13-2019 8:03 PM In reply to

    Re: Method API Call Failing: MethodAPIActionSendEmailV3

    Hello Blake,

    Thanks for reaching out. We are currently investigating this issue as to what might have happened to the MethodAPIActionSendEmailV3 endpoint. At this point it looks like the issue is specific to that endpoint.

    Laks Sahayaprasath
    Product Manager
    Method CRM
  • 04-13-2019 10:28 PM In reply to

    Re: Method API Call Failing: MethodAPIActionSendEmailV3

    Hey Blake - the servers were updated with a security patch, and for some reason this seemingly has affected nothing except for that one API endpoint.  We're going to look into it in Monday when everyone is back in the office. But in the meantime we have rolled back the security patch, and will reapply it next week.  In the meantime, you should be back up and running.  Many apologies for the disruption.

    Paul

  • 04-13-2019 10:49 PM In reply to

    Re: Method API Call Failing: MethodAPIActionSendEmailV3

    Great...thanks Paul!

    Blake C
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