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saved fields not showing up

Last post 12-27-2011 11:22 AM by Method_Michael. 1 replies.
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  • 12-26-2011 1:05 PM

    saved fields not showing up

     I have moved the address information from the customer form to the add/edit workorder form.  When I put information in the address field and save it, once I click the edit button on the work order list form everything shows up but the address in the add/edit work order form.  Some added information, before I added the address section in the add/edit work order form it was in the customer form.  I entered information in that form before I moved it, and now that information is showing up in the add/edit work order, if the customer was previously added before the change.

  • 12-27-2011 11:22 AM In reply to

    Re: saved fields not showing up

    Answer

    cmogletree-

    If you are using the standard address fields found an a Work Order(Activity table), they are linked fields and cannot be updated through the work order. The value for these fields will always come from the Entity (The customer you selected).

    If you go to Customize > Tables / Fields and click Edit fields... for the Activity table, you will see that the fields you are trying to use have a value in th Linked Via column.

    To get this to work properly you will have to add new fields for the address.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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