Method Community

We are having a problem when method syncs with quickbooks it started deleting  the notes in both method and quickbooks.  This started while I was adding info in the territories field in method which is a custome field that doesnt sync with quickbooks.

Nathan-

I have been able to duplciate this and have created a ticket. I will update this forum post when I have additonal info.

-Michael

Nathan-

This should no longer be an issue. Any changes made from now on will not clear out any of the notes.

-Michael

Was this an issue i could have fixed or not? if so how?

 Nathan-

There was nothing you could do to fix this. The issue was that Intuit changed the way notes were handled and didn't inform any third-party companies so it broke the sync process. We have updated Method to work with the changes made by Intuit.

-Michael