Method Community

I created a couple of web forms to include on the contact and request quote pages of a web site. The forms should create a lead and an activity. Initially they were working but somebody changed the values in one of the referenced fields (Activity.ActivityStatus). I had to go back and change the code in the form manually to reflect this. The form now appears to work as I get a successful submission message, but the records aren't created. Will they have to be created again from scratch because of the changed values?

Hi Andy,

Please enable MethodSupport on your account; go to Customize > Users > scroll down to the bottom of the page and ensure there is a checkmark in the Active box next to MethodSupport. Then email me your Company Account name and contact number so I can reach out to you. I think I've replicated the issue but need more details about your web form.

- Ashur

Ashur,

sorry for the delay. This has now been activated.

Andy,

Please email me your Company Account name as our Forums are seperate from our Customer database so I won't be able to locate your account info. Also provide the best contact number to reach you on.

- Ashur