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System GIF Missing

Last post 06-10-2013 2:59 AM by andy. 5 replies.
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  • 06-07-2013 5:37 AM

    • andy
    • Top 50 Contributor
    • Joined on 12-10-2012
    • Liverpool, UK
    • Posts 139

    System GIF Missing

    I think one of the system images is missing. I am receiving the following on the receive payments screen...


    Andrew Cliff
    Systems Manager
    CS Consult
  • 06-07-2013 8:42 AM In reply to

    Re: System GIF Missing

    Answer

    Hi andy,

    This is happening because you're using a mobile screen. Mobile screens just use normal JavaScript alerts instead of our custom popups, and as far as I know, normal JavaScript alerts don't support HTML. Which is why the image doesn't display.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 06-07-2013 9:05 AM In reply to

    • andy
    • Top 50 Contributor
    • Joined on 12-10-2012
    • Liverpool, UK
    • Posts 139

    Re: System GIF Missing

    Ashur,

    thanks. Is there anyway to change the alert? I can't find any reference to it in the actions on the save button.

    Andrew Cliff
    Systems Manager
    CS Consult
  • 06-07-2013 10:39 AM In reply to

    Re: System GIF Missing

    Answer

    Unfortunately not, it's hardcoded logic that comes into play with Mobile screens. However, you can replace the Show Message action with a Conditional Warning action as long as it's the last action being called for that event, otherwise it'll stop processing any actions that come after it. Hope this helps!

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 06-07-2013 10:55 AM In reply to

    Re: System GIF Missing

    Out of curiosity can you let me know what screen this happened on and what steps I can perform to recreate it?

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 06-10-2013 2:59 AM In reply to

    • andy
    • Top 50 Contributor
    • Joined on 12-10-2012
    • Liverpool, UK
    • Posts 139

    Re: System GIF Missing

    Ashur,

    it was the receive payments screen.

    Andrew Cliff
    Systems Manager
    CS Consult
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