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Custom Reports | Won't open

Last post 02-22-2015 1:54 PM by hkui. 1 replies.
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  • 02-20-2015 7:12 PM

    • hkui
    • Top 500 Contributor
    • Joined on 12-17-2014
    • Posts 19

    Custom Reports | Won't open

    Reply Contact

    Not sure if I'm missing something obvious but when I click on "Open Report Designer" when editing a report it just gives me a blank white screen.  I tried it in FireFox and Chrome; in FF the screen stays the same (just shows Step 1 of 4 of Report edit screen) and in Chrome it goes to a white screen.

    I've tried selecting a report (and not selecting one) and then clicking the "Open Report Designer" button but that doesn't seem to work either.  

    Is there something simple I'm missing?


    Thanks as always!

  • 02-22-2015 1:54 PM In reply to

    • hkui
    • Top 500 Contributor
    • Joined on 12-17-2014
    • Posts 19

    Re: Custom Reports | Won't open

    Answer
    Reply Contact

    Nevermind found the issue; I didn't have the Report Designer application.

    Available for download here: https://www.methodintegration.com/method/kb.aspx?folder=methodcrm&article=Introduction-%26-Installing-Report-Designer&id=404
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