Thanks for the quick response.
I have indeed read both the Field Services Quick Start Guide and the Method CRM user guide and they have been very helpful. I made sure to go step by step before contacting you.
When I enter the "job line item" I do indeed enter the "amount" and when I hit update, the "total amount" does appear in bold under the "amount" I have entered. I then update, refresh, and save. The problem occurs when I then hit "create invoice...". It creates the invoice, and then pops me to the invoice it just created - most of the time the "amount" and "total amount" say "0.00" although they had values when i created the work order.
As far as our business model, we invoice the customer either after every job has been completed (if they are paying per job), or after the first job in a series of jobs (if they pay the upfront seasonal price). I hope Method allows invoices to be created in both scenarios.
Thanks for your help,
Adam Shew