Method Community

Recently I found a problem, for all the US and Canadian Customer the address is ok and no problem, but for the customer other than these two country, sometimes when i finish the data entry, the address will automatic mess up. Following is one example.

 Hey Ian,

I will need a bit more information, answer my questions below and I'll take a look into this.

1. What QB version are you using?

2. Are you creating this client in Method?

3. Is it messing up after you click save?

4. Is it messing up after the sync?

5. Is it only showing like this when you fill out an invoice?

Let me know those answers and I can try to replicate this, thanks!

Hi Ryan,

Thanks for reply, we currently using Quick Books Premier 2010 and update to the latest version. and I think few client was created before and 2 has been created recently. and it is mess up after I click save, then refresh and select again. and it is not only mess up in customer list, but also in sales order's billing address. and it is only happened for customer that not in Canada and US so far which is weird.