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Item cannot be blank nor invalid value.

Last post 02-15-2011 3:36 PM by Method_Michael. 9 replies.
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  • 02-14-2011 4:25 PM

    Item cannot be blank nor invalid value.

    Hello,

     I have been getting this message today on various items I enter in my quote screen when I click update. There is not a blank or invalid value.

    Any ideas?

    Bryan

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 8:34 AM In reply to

    Re: Item cannot be blank nor invalid value.

     Bryan,

    Does the same thing happen on the default Estimate screen? Which fields are you filling out in the EstimateLine grid.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-15-2011 11:57 AM In reply to

    Re: Item cannot be blank nor invalid value.

     Yes Michael it does.

    In fact, I played around with it last night and it only happens with certain items.

    If you get a chance, try a test estimate and choose an item called selectaflo, then click update in the job item grid and see what happens.

    Thanks

    Bryan

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 12:33 PM In reply to

    Re: Item cannot be blank nor invalid value.

    Bryan,

    The issue seems to be with the Item name. It looks like the item name has 2 consecutive single quotes [‘'] which seems to be causing this issue. Is there a reason why you don't use double quotes ["]? I will be logging a ticket for this issue and update this thread when I have more information.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-15-2011 2:20 PM In reply to

    Re: Item cannot be blank nor invalid value.

    Well, I just found another one. This one doesn't have the single quote issue you pointed out. This one is called cartridge 105. No quotes at all in this one.

     

    Any ideas? It's getting kind of hard to create quotes.Wink

    Bryan

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 2:29 PM In reply to

    Re: Item cannot be blank nor invalid value.

    FYI, I changed the single quotes to double quotes on that selectaflo item and that did the trick.

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 2:49 PM In reply to

    Re: Item cannot be blank nor invalid value.

    Bryan,

    I was able to add the item to an estimate, can you try it again? The only thing that I may have done differently then you was before I tried to add the item I just checked to makes sure it was set up properly under Home > Items which it was and then clicked Save & Close.  If this happens again try going to the Item and re-saving it, and if it does happen again let me know and I will escalate this issue further.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 02-15-2011 2:50 PM In reply to

    Re: Item cannot be blank nor invalid value.

    Hi Michael,

    Looks like I found more. These two items have the # sign in the description, so it looks like it doesn't like that character either.

    Is there a list of characters or rules for QB descriptions you can give me so I can watch out for these? Or will you just correct it on your end each time?

    Bryan

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 2:57 PM In reply to

    Re: Item cannot be blank nor invalid value.

    You are correct. It worked on the item with the # character in it too. Smile

    So, what would be causing this? Am I doing something to cause this issue?

    Thanks for the quick help!

    Bryan

    Bryan Hand
    Owner
    Hand Crafted Pool Care, Inc.
  • 02-15-2011 3:36 PM In reply to

    Re: Item cannot be blank nor invalid value.

    Bryan,

    I'm not exactly sure what's causing this yet but the next time you find an item with this issue before fixing it can you make note of the item and export your items list and email it to me along with the name of the items that caused the issue.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
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