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Missing Tab Links in New January Version

Last post 02-06-2012 9:37 AM by Anonymous. 5 replies.
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  • 01-19-2012 12:59 PM

    Missing Tab Links in New January Version

    When I logged into the January version of Method the tabs are there, but there is only one tab link per tab.  For example under the Activities tab there is only an activities tab link.  And under customize there is only the screen tab link.  Is there something we need to do to see all the tab links we have in the December version? 

  • 01-19-2012 5:11 PM In reply to

    Re: Missing Tab Links in New January Version

    Hi  lpierpont, 

    1.       Does this happen when you log in to the December version?

    2.       Does this happen when you log in with another user name?

    3.       Did you make any changes to the roles?

    Ronen

  • 02-01-2012 10:17 AM In reply to

    Re: Missing Tab Links in New January Version

     Hi Ronen,

    1.  No this does not happen when we log into the December version.

    2.  This happens when we log in under any user name

    3.  No we did not change anything to the roles.

     

  • 02-02-2012 8:33 AM In reply to

    Re: Missing Tab Links in New January Version

    Hi lpierpont,

    Which browser are you using and which version?

    Are you still experiencing this issue?

    Ronen

  • 02-05-2012 4:44 AM In reply to

    Re: Missing Tab Links in New January Version

     IE 8. Today I don't see December Version or January version at the bottom of the login screen anymore.

  • 02-06-2012 9:37 AM In reply to

    Re: Missing Tab Links in New January Version

    Answer

    Hi lpierpont, 

    This issue should already be resolved in IE 8. Please let me know if you are still experiencing this issue by sending me a screenshot to r.gaisiner@methodintegration.com. If you have Windows 7, you should be able to download IE 9, and this issue would be resolved. 

    In regards to the December and January links, all of our users are on the latest version of Method and in the near future we will have the staging site for February and at that point you will see two new links at the bottom of the sign in page: "January Version" and "February Version." 

    I hope that this helps and please update me on the issue. 

    Ronen

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