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Missing PO in Quickbooks

Last post 08-31-2011 12:41 PM by Andy K. 4 replies.
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  • 08-30-2011 5:24 PM

    Missing PO in Quickbooks

    I have a PO created in Method that isn't showing up in Quickbooks. I tried doing a full sync from Method Integration Engine hoping that would help, but didn't work. Any troubleshooting suggestions? PO was created about a month ago, just found out now that it isn't in Quickbooks. Thanks.

  • 08-31-2011 8:17 AM In reply to

    Re: Missing PO in Quickbooks

    Andy,

    Did you check your conflicts? (QuickBooks > Resolve Conflicts)

    Also go to the PO in Method and Save it again.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 08-31-2011 11:50 AM In reply to

    Re: Missing PO in Quickbooks

    Thank you for that. Found the conflict.
    QuickBooks returned an error when adding/modifying a accPurchaseOrder record. The error was: There was an error when saving a PurchaseOrder. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item..

    I guess this leads me to another question. This is a new item that was created in Method and is not showing up on my item list in Quickbooks. What am I doing wrong that is preventing it from being pulled to Quickbooks?

    Thanks.

  • 08-31-2011 12:21 PM In reply to

    Re: Missing PO in Quickbooks

    Answer

    Andy,

    Do you have any conflicts for this item? It would be the reason why its not in QB.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 08-31-2011 12:41 PM In reply to

    Re: Missing PO in Quickbooks

    Yup, found it. Thanks.

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