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unable to login to method in google apps email account

Last post 07-08-2013 11:48 AM by Method_Jason. 3 replies.
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  • 07-06-2013 7:05 PM

    unable to login to method in google apps email account

    Am getting following error when trying to login through method when inside my google app email account. Have tried on a couple of users and both are getting the same error.

    This has worked before.

    Server Error in '/TestIpp' Application.


    Runtime Error

    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. 

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="Off"/>
        </system.web>
    </configuration>


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

    <!-- Web.Config Configuration File -->
    
    <configuration>
        <system.web>
            <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
        </system.web>
    </configuration>
  • 07-08-2013 8:31 AM In reply to

    Re: unable to login to method in google apps email account

    Hi Ben, 

    Thanks for letting us know about the error you received. We are currently looking into it. Please let me know if you are continuing to have trouble.

    I'll update this forum post as soon as I have any updates! 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 07-08-2013 9:19 AM In reply to

    Re: unable to login to method in google apps email account

    thats wierd today it works? I didnt change anything so maybe a google error?

    thanks though.

  • 07-08-2013 11:48 AM In reply to

    Re: unable to login to method in google apps email account

    Ben,

    Glad to hear it works again! We implemented a fix today.

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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