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Scheduled reports error message

Last post 07-15-2013 10:12 AM by kdellaripa. 2 replies.
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  • 07-14-2013 9:41 AM

    Scheduled reports error message

    Reply Contact

    I set up a scheduled report in Method - very simple - just a Sales by Customer Summary report - no filters. 


    When I try to run it I get the following message.  

    I tried doing the steps that it recommends, but still getting the message.  What can I do to get this report to run?

    Thanks!

    Karen

  • 07-15-2013 9:19 AM In reply to

    Re: Scheduled reports error message

    Reply Contact

    Hi Karen, 

    We have seen a few issues recently when certain characters are used in the title of reports. Take out the '#' sign in the Report Name and let me know if you still get the error. We're currently working on resolving this issue. Thanks! 

    Jason

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  • 07-15-2013 10:12 AM In reply to

    Re: Scheduled reports error message

    Answer
    Reply Contact

    Thanks Jason!  That was the problem! :)
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