Method Community

Hi,

I need to know if the CREDIT MEMO provides:

A) Refund: Money Return

B) Product Return: Affects the Inventory levels (Adds)

We have two (2) different functions of CREDIT NOTES or CREDIT MEMOS, one is to provide the customer a refund in money (Write Off) which is basically a credit to its account, and the other is to process a product return which provided a credit for the returned items, but also affects the inventory levels as well.

Please confirm if MEHTOD provides both options, and how we can manage to choose them appropiately in order to work with the concept correctly.

Your soon response is highly appreciated,

LJR

LJR,

A credit memo in Method provides the same functions as in Quickbooks. You can use credit memos for refunds and it will adjust your Quickbooks inventory levels accordingly. The stock Credit Memo screen in Method gives you the option to choose the items and quantities credited, which will then be added back to your inventory levels, and credited to the balance on the account. Click here for an article that explains exactly how to work with Credit Memos in Method. Hope this answers some questions!

Jason