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Service Items not coming into Method

Last post 03-02-2010 9:27 AM by Anonymous. 1 replies.
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  • 03-01-2010 2:18 PM

    Service Items not coming into Method

    I have been entering my time into Method but I have noticed that there are some serice items that aren't coming into Method from QuickBooks.  The time entries that were entered into QuickBooks using that service item show up in Method though.  I have a feeling there are more then just that one that I use that isn't coming through.  The list looks alot shorter in Method then in QB.

     

    Thanks!  .

    Kelly

  • 03-02-2010 9:27 AM In reply to

    Re: Service Items not coming into Method

    Answer

     Hello Kelly,

    In QuickBooks are you also viewing inactive Items? In Method, under the Home tab > Items, the items grid is filtered to show 'All Active Items', you can change that filter to show 'All Items' and let us know if you are then able to see all your service items. It could be that you have some inactive items that are not showing up in Method because of the filter. Let me know if this works.  

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