Method Community

I have my qb file on a cloud9 virtual server and had the method synch engine installed as third party app.  It works but a little clunky.  If I login to my server and open my qbw file, it says the method synch engine needs to be launched.  If I launch the method synch engine first, it gives me a message that the qbw file associated with it is not open, vicious circle.  Once the qbw is open and I manually launch the synch engine, it alll works perfectly.  I believe it is a problem because you cant leave qb or the synch engine open and running all the time. 

Is there a way to fix this or is it a problem I must just suck up and live with as long as I want to be in the C9 hosted environment? 

Hi v.ayres,

The sync engine should start automatically when quickbooks is launched on an administrator account and loads into the correct company file. Do you get prompted to allow method to access your Quickbooks file once you manually start the sync engine ? You mention that you can’t leave your quickbooks file or the sync engine running, might I enquire as to why this would be the case ? It is normally recommended to have them running on a machine that is rarely shut down. There is a guide here that may help or you can also contact method support on 1-888-925-6238 x2.

Cian