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Method Community » Method:Classic » Method:Classic General Q&A » Updating customer info in Method - NOT syncing with Quickbooks Online

Updating customer info in Method - NOT syncing with Quickbooks Online

Last post 08-21-2014 9:51 AM by Method_Greg. 1 replies.
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  • 08-21-2014 8:35 AM

    • erik
    • Not Ranked
    • Joined on 08-19-2014
    • Posts 3

    Updating customer info in Method - NOT syncing with Quickbooks Online

    Reply Contact

    I am importing an update of my customer info in Method, but each time I update a customer, I dont see the changes reflected in Quickbooks Online. Please help!

  • 08-21-2014 9:51 AM In reply to

    Re: Updating customer info in Method - NOT syncing with Quickbooks Online

    Reply Contact

    Hello Erik,

        Are the customers importing into Method correctly?  Are the records you imported in the Customer and Contact List and can you open the record?  It sounds like there is a problem with the sync between Method and QuickBooks.  I would suggest to give Method support a call at 1-888-925-6238 x2.

        There are some things you can check.  Are you getting errors when you do a manual sync?  Are there conflicts in your list?  (Go to QuickBooks -> Resolve Conflicts)

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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