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Work Order Report Fields

Last post 09-23-2014 11:29 AM by Method_Greg. 1 replies.
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  • 09-22-2014 3:55 PM

    Work Order Report Fields

    I am trying to update the work order report. I am using FieldService_Workorder_V3.  I need to add the customer name and phone. The fields Activity ContactName and Activity ContactPhoneNumber do not have data... What fields should I use.

    Thanks,

    Chris

  • 09-23-2014 11:29 AM In reply to

    Re: Work Order Report Fields

    Hello Chris,

        Sorry, I missed your post here.  I did have this question posed to me last month in this postIn work orders, you are not choosing a contact to assign the work order to (that's for plain activities).  You actually select an Entity.  You need to put in the Entity's phone number (Phone field) and name (the field FullName will give you the name of the main contact for the company.) into the Activity table.  Then it will be available for the report.

    Let me know if you need any more help.

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
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