Method Community

Hi,

I'm setting up email server for my Method:CRM account but failed even not able to send test email. The issue I have are:

1. If I use free Gmail account: (smtp.gmail.com, SSL, port 465), I always get "The Operation Has Timed Out" error message. Is there any way to set timeout duration? Or, that is something I need to setup in Gmail account?

2. My Client uses Office365.com as their business email solution. According to Microsoft, their SMTP server configuration are:

smtp.office365.com, TLS, port: 587. However, in Method, "Default Email Preferences" settings, I can not find "TLS" options. Is there any way to setup TLS in Method? My client does not allow port 25.

Please help. Thank you.

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Alex

Hi Alex,

To set up your email server, you can follow this Help Center article.

For the GMail setup I would leave the port blank, but you can also try 587 as that's the port we use. For the Office365 setup, try using SSL and port 587. If you're still not able to get these set up, give us a call at 1.888.925.6238 x.2 and one of us will be happy to take a look.

Hope this helps.

- Justin

Hi Justin,

Thanks, I got it solved for office365 in your suggestion. 

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Alex