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User Permission errors

Last post 02-05-2015 10:50 AM by Method_Greg. 2 replies.
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  • 12-09-2014 10:22 AM

    User Permission errors

     You do not have permissions to view this application

    Please contact your account administrator Grif or MethodSupport to gain access.
    Account administrator can give access by going to the right-menu > Subscriptions area.
    I got this error trying to edit an email template even though I am the administrator.  Thought I should let you know it has happened to me several times in the last couple days when adding or editing in other areas as well
    I have been logging out and back in & going to another app and coming back to get around it.

  • 12-09-2014 12:22 PM In reply to

    Re: User Permission errors

    Hi Grif,

    We're currently looking into this issue, I'll post back here when I have some more information.

    - Justin

    Justin Henderiks
    Technical Sales Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.henderiks@method.me
  • 02-05-2015 10:50 AM In reply to

    Re: User Permission errors

    Hello Grif,

         We have done some work done on permissions.  This should be resolved.  If you are still running into the issue, please post back on the forums. 

    Thanks,

     Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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