Method Community

Method,

I am getting a strange error today when trying to sync my timetrack entries with quickbooks:

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The value 'Employee Name' was not a valid dropdown list value for 'EntityRef'.

Additional Information

Action Sequence Order:6

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Of course employee name is the name of the employee. This seems to happening to every employee aswell.

Thanks!
Jonathan 

I would have deleted this if possible, but I cannot.

The error was caused when our Accountant changed the way the names are displayed in Quickbooks from Firstname Lastname to Lastname, Firstname. It appears that I ran the Get Xora Time before Method had the chance to update the employee list.

Thanks!
Jonathan 

Jonathan,

Can you try to delete one of the records giving you this messasge from Step 2: Send to QuickBooks? Preferably something that has not been sent to QB yet. You can do this by clicking Go To on the grid for that record.

Try to re-fetch the entry from Xora and send just that one particular record to QB. Do you still get the message?

Jonathan – closing this post based on our conversation.

This was not so much an issue with Method but could have been a result of the MAJOR changes that were done in QB aside from the name change by the accountant. Let us know how things went with our solution.