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Report Designer - cannot drag and drop fields

Last post 10-16-2015 9:50 AM by HeatherP. 4 replies.
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  • 10-15-2015 9:54 AM

    Report Designer - cannot drag and drop fields

    We've just started with Method and things have gone swimmingly until I installed the Report Designer.

    For some reason, I cannot drag and drop fields into the Designer view. I created a test report for Campaigns so I have Campaign and Company tables. It has let me drag a couple of fields but with no rhyme or reason. I've updated my Java, but still running into the same issue. Any ideas?

  • 10-15-2015 10:18 AM In reply to

    Re: Report Designer - cannot drag and drop fields

    Hi Heather,

    What happens exactly when you try to drag and drop fields onto the screen? Do you get an error? 

    This is how it should look when you drag and drop fileds onto the screen:

    https://streamable.com/pgzs

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 10-15-2015 10:29 AM In reply to

    Re: Report Designer - cannot drag and drop fields

    Mortaza,

    Absolutely nothing. The field is selected, but that's it. No icons and no errors. Very odd.

    - Heather

  • 10-15-2015 10:56 AM In reply to

    Re: Report Designer - cannot drag and drop fields

    Hey Heather,

    Run a Windows Update and make sure you are running the latest version of the .NET Framework.

    You can also download the latest version over here:

    http://www.microsoft.com/en-ca/download

    Bottom left listed under 'Popular Downloads'

    *note upon updating/installing you will need to restart your machine.

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 10-16-2015 9:50 AM In reply to

    Re: Report Designer - cannot drag and drop fields

    Thanks, Mortaza!

    I figured it out! I had been clicking on the icon, not the text to drag and drop a field. Evidently you have to drag the text only.

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