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Notifications settings

Last post 03-29-2016 1:27 PM by Method_Ben. 1 replies.
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  • 03-14-2016 1:59 PM

    Notifications settings

    Reply Contact

    Everytime I get an email notification emai for a metting reminder I get an error email, somehow method is trying to send email to my cell number and I don't know how to change that.

    I looked under my profile and under cuztomize, users, settings but I don't see anything.

    Mail Delivery Subsystem <mailer-daemon@googlemail.com>
    10:45 AM (4 hours ago)
    to me

    Delivery to the following recipient failed permanently:

         15168522428@txt.att.net

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain txt.att.net by mx3a.txt.att.net. [166.216.149.129].

    The error that the other server returned was:
    550 5.1.1 <15168522428@txt.att.net> recipient does not exist here.


    ----- Original message -----

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
            d=marceloslandscapinginc-com.20150623.gappssmtp.com; s=20150623;
            h=message-id:date:mime-version:from:to:reply-to:priority:importance;
            bh=Mzgj1nM0U73Pvd7bh8OePL6Q87HRBPXj/fHrCrAqS+U=;
            b=O5qDa1wrFns69WkGeA+7sQcVy6j16q8V+l5ZGYkqcjOuqbRzVsXUJljHabUC3BUMCW
             ob25TrbFYL5TUuMsf4X0sLBMAn58YGFRCkMzl6vjEyN+mGxIpDTjGN49kXFN9GqOtHpa
             W547ieRRHEfD/rRmcSE4JdIua78twy71uSspy4E6lGKRgDDWfsC1EJiPZiFWrkknxQWF
             mMAXuIRwKLHoRSBI9amIu6RdrENNnhf/XmssFZtbZl8f8G7iSb0IJ1VWBgtJ3QIbUJ+h
             69gnS6lzk9lfu5/8qcRzdGGjoL0gldBpxSZaNhT4svURC3wqL21RUzyFL0QcNBZAo/cb
             5F4g==
    X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
            d=1e100.net; s=20130820;
            h=x-gm-message-state:message-id:date:mime-version:from:to:reply-to
             :priority:importance;
            bh=Mzgj1nM0U73Pvd7bh8OePL6Q87HRBPXj/fHrCrAqS+U=;
            b=OmoIXd6Zm1vK2dP+x78cwKatt7KM1Mv4o+bFKC0H4ZH6zPWKVtdsbmaNI7HXXFv05q
             4TP4tAlutiAe8jTyABVJaENB1Uhoox3WhHxpVimDnBhjEtLrhwJ1D+tdi+9D992ka4E7
             dG1AdlNDWpWCk3vdbBOXi2ASS4UY/4WUCcWSOs8IieixIF8FCWWldrIyOZPFt2XtivYr
             yEZCvdyquFymagNtTF4s/QWTMwk0+VSQ6VMWVTcjOaPm4ASuvJoPv7UGGd3on5Peum9g
             G8ID92L4YuESmyeEegnsWms1r4PmhMvS4mREzm4c3YlrhNqrsBxPV2bzJEdjHvMzRhv3
             EGTA==
    X-Gm-Message-State: AD7BkJIdfUTI8e3XMdd+b+fEel51H6S8UkZNLJIt8nYplVycL8+Yw9R8tUhOY2jSNOLhew==
    X-Received: by 10.66.251.194 with SMTP id zm2mr38977062pac.131.1457966726032;
            Mon, 14 Mar 2016 07:45:26 -0700 (PDT)
    Return-Path: <marcelo11756@marceloslandscapinginc.com>
    Received: from utility-prod (utility-prod.methodintegration.com. [52.8.29.163])
            by smtp.gmail.com with ESMTPSA id o7sm32835871pfa.37.2016.03.14.07.45.25
            for <15168522428@txt.att.net>
            (version=TLS1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
            Mon, 14 Mar 2016 07:45:25 -0700 (PDT)
    Message-ID: <56e6ce85.0741620a.7a959.ffffe432@mx.google.com>
    Date: Mon, 14 Mar 2016 07:45:25 -0700 (PDT)
    X-Google-Original-Date: 14 Mar 2016 09:45:25 -0500
    MIME-Version: 1.0
    From: "MarcelosLandscapingInc11756 Administrator"
     <marcelo11756@marceloslandscapinginc.com>
    To: 15168522428@txt.att.net
    Reply-To: marcelo11756@marceloslandscapinginc.com
    X-Priority: 1
    Priority: urgent
    Importance: high
    Content-Type: multipart/alternative;
     boundary=--boundary_93675_b97ab31d-bded-403b-ba07-06fa4747e671

  • 03-29-2016 1:27 PM In reply to

    Re: Notifications settings

    Reply Contact

    Hi Marcelo,

    My Apologies for the delayed response here.

    This reason you are getting this email is likely because you have the 'Send SMS alerts before they are due' setting checked on Step 3 of 10 in your User settings.

    The way the SMS alert system works (only for some US based Providers), is an email gets sent to your Phone providers servers (ie. *Number*@txt.att.net), which in turn forwards you the SMS message to your cell phone. The back end process is very similar to the way am email works, and as such if something goes wrong, you will get an email failure (rather than an SMS failure).

    Thanks Marcelo.

    Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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