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SOAP Server Periodically Unavailable

Last post 02-04-2020 5:48 PM by hanwell. 2 replies.
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  • 02-03-2020 4:00 PM

    SOAP Server Periodically Unavailable

    Reply Contact

    We are running nightly batch processes. However, we are periodically getting errors that the SOAP server is unavailable. This has commonly been happening on Sundays. Is there a scheduled maintenance window for the SOAP API interface that we should be aware of?

  • 02-04-2020 8:36 AM In reply to

    Re: SOAP Server Periodically Unavailable

    Reply Contact

    Hello Hanwell,

    We dont have any scheduled maintenance on Sundays and we did not do any maintenance last weekend either.

    Laks Sahayaprasath
    Product Manager
    Method CRM

  • 02-04-2020 5:48 PM In reply to

    Re: SOAP Server Periodically Unavailable

    Reply Contact

    After further investigation, it appears that the request is timing out because the SOAP server is not respoding after 60 seconds. We are extending the timeout to 5 minutes and monitoring slow SOAP calls.
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