Method Community

Hello,

I am trying to add new items within Method and am experiencing a problem:

1. I click New Non Inventory Part

2. I fill out the fields and then click save & close.

An message pops up that says "The item could not be sent to quickbooks. You must select an expense account for an item that is selected to have both sales and purchase information."

So, all of that information is filled out properly. I am not sure why it is flashing this message when all of the conditions have been met.

Please help.

Bryan

Hi Bryan,

If you try to enter the item into QuickBooks with the same information does it let you add it? If so can you send me a screenshot of the Method screen with all the information entered so I can try duplicating the issue with the same information?

-Michael