Method Community

 

Duplicate Contacts

Last post 04-03-2012 9:29 AM by Method_Valbon. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 04-02-2012 4:23 PM

    Duplicate Contacts

    After synchronizing Method with QB, there are several duplicate contacts. For every job in qb, method creates a contact. Is there any way to fix this so that the jobs collapse under the main contact?

     

     

  • 04-03-2012 9:29 AM In reply to

    Re: Duplicate Contacts

    jnairn,

    Since Method CRM is contact driven all of you QB customers / jobs are also listed as contacts. What you're seeing is the contacts for the actual QB customer as well as the contacts for all their jobs listed on the one grid which is normal.

    If you really wanted to, you could create filters and different views for the grid to display All Customers and Jobs, Customers only, Jobs Only and etc but this would make searching the grids less seamless.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
    Director of Education
    Method Integration Inc.
    Toll Free: 1.888.925.6238 ext. 715
    Local and overseas: 416.847.0400 ext. 715
    Fax: 416.640.6027
    E-mail: valbon@method.me
    Website: http://www.linkedin.com/in/valbon
Page 1 of 1 (2 items)