Method:Classic General Q&A

Re: Problem with Go to Tab Link action

Anonymous — Thu, 01 Nov 2012 18:42:34 GMT

Rolf,

This has been fixed for the October version of Method!

Re: Problem with Go to Tab Link action

Anonymous — Mon, 01 Oct 2012 17:37:31 GMT

Rolf:
That should help to get this fixed.

Thanks for the additional detail - I was able to recrate this problem and I've submitted a ticket to my team here to review. As soon as I get an update I'll let you know.

Re: Problem with Go to Tab Link action

Rolf — Fri, 28 Sep 2012 17:44:25 GMT

Chad,

I had used the Contacts popup as well as others, with the same results. After further testing I have isolated the problem.

If the destination tablink is on the same tab as the originating screen, it works. But, if they're on different tabs, it doesn't.

In my case I was going from the Activites List on the Activities tab to the customer screen, as mentioned previously.

That should help to get this fixed.

thanks,

Rolf

Re: Problem with Go to Tab Link action

Anonymous — Fri, 28 Sep 2012 13:44:47 GMT

Rolf:
Any thoughts on how to rectify this?

Which popup do you have open? I've been trying to recrate this and the behaviour is working as expected. I have a setup similar to yours and on my Edit Customer screen I have the Add Contacts popup open. When I Go to Tab Link with the option Close any Popup Windows open the Add Contacts popup is closed and the active record is loaded. I want to make sure I'm testing the same popup you have open.

Problem with Go to Tab Link action

Rolf — Fri, 28 Sep 2012 00:34:27 GMT

I'm using the "Go To Tab Link" action with a "specified Active Record ID" and with the "Close any Popup Windows open on linked screen" box checked in order to go to the Customer>>Edit Customer screen and set it to the specified RecordID.

That works just fine, the problem is if there is a popup open on the screen, it does not get automatically closed, although the RecordID still changes.

Any thoughts on how to rectify this?

thanks,

Rolf