Method:API Q&A

Re: The item is placed in the request in incorrect order

Method_Peter — Tue, 16 Jan 2018 15:01:36 GMT

All data issues with affected transactions should now be resolved.

Re: The item is placed in the request in incorrect order

Method_Peter — Fri, 12 Jan 2018 21:39:31 GMT

The issue was addressed in a hotfix released this morning. Any newly created transactions should work as expected. Any transactions created, that subsequently had line items deleted, during the approxemately 24 hour window from 9am Jan 11, 2018 to 9am Jan 12, 2018 may be effected. We are continuing to work to identify affected records and correct the data.

Re: The item is placed in the request in incorrect order

Method_Peter — Fri, 12 Jan 2018 14:34:40 GMT

Just an FYI for everyone - there was an issue with the Method release yesterday. It is being addressed, we should be announcing a resolution shortly.

The item is placed in the request in incorrect order

warren_nickus2 — Thu, 11 Jan 2018 17:47:22 GMT

After years of using the API we starting getting this error today with all transcations syncing to Method through the API.

"Quickbooks returned an error when adding/modifying a accSalesOrder record. The error was: The item.... is placed in the request in incorrect order".

Can someone please contact me about this? We are completely down as we cannot sync to QB.