Method Community

Great, Ben. We'll start with copying resellers in case related emails while we tag the end users by the resellers they bought from. We want to know that ourselves anyway. Then we'll see how the resellers' portals shape up, and confirm that they'd actually use their portals to read up on their customers / end users. If so, I'll ...

We sell software and hardware, both direct and through resellers. Our direct customers have customer portals. Our resellers also have portals because they pay us, so they're our customers too. Those resellers have their own systems for invoicing their customers. But their customers open cases with us regarding the products. Some of ...