Method Community

Thank you for your response.  But this is the email that comes when a lead submits an inquiry through our web form on our Contact Us page.  I didn't see this email in the list of email templates where you pointed me to...

When our internal emails come into our Gmail, they all have the same subject so they get lumped together in gmail making it hard to reply and then track that reply within gmail.  Is there any way to change the subject line to inlude the Customer's name so each email is individual?