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  • New API Rate Limits

    I am doing some more research about the new Method API rate limits and was wondering if you could provide me with any metrics about my account so I can tell if I'm are going over? I know I can see in Method how many calls I have made in the last minute, and day, but I am trying to see if I ...
    Posted to Method:API Q&A (Forum) by dknoben on 01-29-2020
  • Re: Service Unavailable 503

    Have you heard anything from Method about the outage.  I am looking for any information about why it went down and why they did not have any updates on twitter or a status page.  
    Posted to Method:API Q&A (Forum) by dknoben on 02-19-2019
  • Re: API Image sizes

    Hi, I wanted to follow up again with another wrinkle that might explain why you have not seen the same error as me.  The issue is only on two of my three method accounts.  I was wondering if there are different versions of method, and the newest version may not have this error, while older versions of Method CRM do.  The account ...
    Posted to Method:API Q&A (Forum) by dknoben on 04-30-2018
  • Re: API Image sizes

    I am still hoping you can help me figure out how to get the original contact image via the Method API.  As I explained in my previous response, I am only getting a thumbnail sized image in the response for any photo where I have done a recent upload.  I want to clarify that for old pictures uploaded a while ago, I still get the original ...
    Posted to Method:API Q&A (Forum) by dknoben on 04-24-2018
  • Re: API Image sizes

    I am saving the image in Method CRM, not through the API.  The image I am saving is 500x322 pixels. I am using the SelectXMLV2 call to then reterive the data.  Here is my request data: Table: "Contacts" strFields: "ProfileImage,RecordID" strWhereClause: "RecordId =1155" In the response I get a base64 ...
    Posted to Method:API Q&A (Forum) by dknoben on 04-16-2018
  • Re: API Image sizes

    Have you been able to figure out if it is still possible to get the original image size of pictures saved in Method yet? 
    Posted to Method:API Q&A (Forum) by dknoben on 04-16-2018
  • Re: API Image sizes

    Any update as to what image sizes are being saved in the method crm?  Do we have access to the original image size using the API anymore?
    Posted to Method:API Q&A (Forum) by dknoben on 04-10-2018
  • Re: API Image sizes

    I have done a little more digging around this, and I don't think the issue is with the API call.  If I have an old image in the system, it still returns the original image.  I think the issue is that when I upload a new picture into the Method CRM for a user, the original image is no longer being saved, instead it is cropped and ...
    Posted to Method:API Q&A (Forum) by dknoben on 04-05-2018
  • API Image sizes

    Has there been an update to the API so that it will return a thumbnail of an image instead of the original image?  I have an API call set up to grab the contact image base64 string, convert it, crop it to several sizes and save it.  The issue is that instead of returning the original image I save, the ...
    Posted to Method:API Q&A (Forum) by dknoben on 04-04-2018
  • Select_XMLV2 returns a value of 0.0000 when field is set up to store data as an Integer.

    I do a Select_XMLV2 call to get a record, and one value, that is set up to be an Integer, is being returned as 0.0000 in the XML and that value is not an integer. Also, when I look at the value from within Method it is blank. The value is messing up my update call, because the API complains 0.0000 is not a number. Any ideas why that number is ...
    Posted to Method:API Q&A (Forum) by dknoben on 02-05-2018
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