Re: Email Integration Failure

NeighborhoodGutters — Fri, 17 Aug 2018 16:01:56 GMT

Hi Inder,

Thank you for that info. I think the issue is most likely the first problem, as we did change our password. Where would I find the option to update the email preferences in Method with the new password?

Thanks.

Email Integration Failure

NeighborhoodGutters — Thu, 16 Aug 2018 16:55:28 GMT

Hi,

I'm having trouble with Method integrating with Gmail. Whenever we get a lead from the web form on our website Method is supposed to send us an email notifying us that we have a new lead in our activities section, but instead it emails us an error message instead. I'm not sure why it is able to send us an email letting us know that it can't send us an email. Doesn't make much sense to me. When we try and test the company email server settings it also produces another error message, but with no error code. Also, when we try and send out invoices through Method, it does the same thing. I have attached links to two photos with the error messages that are shown to us each time. Thank you.

https://s33.postimg.cc/b0uku0ryn/method_email_error.png
https://s33.postimg.cc/4zwvwyd27/method_email_test_error.png

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Re: Email Integration Failure

Email Integration Failure