Search results by user ID 2177

Sycn Conflict Error

jallen — Thu, 12 Jan 2012 19:00:11 GMT

I receive a sync error on almost everything I create in Method. Here is one example of following sync errors, this is from creating a new estimate under field service center:

QuickBooks returned an error when adding/modifying a accEstimate record. The error was: There was an error adding, modifying or deleting 320C0-1325268489 because it is already in use. QuickBooks error message: The transaction could not be locked. It is in use by another user.. The Request was: <?xml version="1.0" encoding="windows-1252" ?> <?qbxml version="8.0" ?> <QBXML><QBXMLMsgsRq onError="stopOnError"><EstimateModRq requestID="qx_1"><EstimateMod><TxnID>320C0-1325268489</TxnID><EditSequence>1325528904</EditSequence><CustomerRef><ListID>80000F73-1295552873</ListID></CustomerRef><TemplateRef><ListID>90000-1149539703</ListID></TemplateRef><TxnDate>2011-12-30</TxnDate><RefNumber>3056</RefNumber><BillAddress><Addr1>Habitat Building</Addr1></BillAddress><ShipAddress><Addr1>Marian Road</Addr1><Addr2>760 Sidney Marcus Blvd</Addr2><City>Atlanta</City><PostalCode>30309</PostalCode></ShipAddress><IsActive>1</IsActive><TermsRef><ListID>40000-1149539168</ListID></TermsRef><DueDate>2011-12-30</DueDate><SalesRepRef><ListID>30000-1170106446</ListID></SalesRepRef><IsToBeEmailed>0</IsToBeEmailed><EstimateLineMod><TxnLineID>320C2-1325268489</TxnLineID><ItemRef><ListID>8000019C-1238010312</ListID></ItemRef><Desc>Emergency/Exit Light Bulb</Desc><Quantity>6.00000</Quantity><Rate>15.00000</Rate><MarkupRate>0.00000</MarkupRate></EstimateLineMod><EstimateLineMod><TxnLineID>320C3-1325268489</TxnLineID><ItemRef><ListID>80000117-1207754077</ListID></ItemRef><Desc>Fire Extinguisher - 6 yr maintenance</Desc><Quantity>8.00000</Quantity><Rate>32.00000</Rate><MarkupRate>0.00000</MarkupRate></EstimateLineMod><EstimateLineMod><TxnLineID>320C4-1325268489</TxnLineID><ItemRef><ListID>80000129-1213026470</ListID></ItemRef><Desc>Recharge</Desc><Quantity>3.00000</Quantity><Rate>28.00000</Rate><MarkupRate>0.00000</MarkupRate></EstimateLineMod><EstimateLineMod><TxnLineID>320C5-1325268489</TxnLineID><ItemRef><ListID>800001C1-1241806649</ListID></ItemRef><Desc>10lb ABC Extinguisher</Desc><Quantity>1.00000</Quantity><Rate>75.00000</Rate><MarkupRate>0.00000</MarkupRate></EstimateLineMod></EstimateMod></EstimateModRq></QBXMLMsgsRq></QBXML>

Sync Error: What Does This Mean, and Why?

jallen — Wed, 28 Oct 2009 01:46:51 GMT

I can create an estimate with no issue, but if I try to modify after the first sync I receive the following:

QuickBooks returned an error when adding/modifying a accEstimate record. The error was: There was an error adding, modifying or deleting 15809-1254344501 because it is already in use. QuickBooks error message: The transaction could not be locked. It is in use by another user.. The Request was: <?xml version="1.0" encoding="windows-1252" ?> <?qbxml version="7.0" ?> <QBXML><QBXMLMsgsRq onError="stopOnError"><EstimateModRq requestID="qx_1">

Re: Viewing multiple Calendars in the Dashboard

jallen — Thu, 03 Sep 2009 20:56:13 GMT

but, let me add... I would like to view it in one user colum per day, not for each user.

Re: Viewing multiple Calendars in the Dashboard

jallen — Thu, 03 Sep 2009 20:54:45 GMT

I second this question!

Designer Not Maintaining Formated Fields

jallen — Sat, 08 Aug 2009 06:58:45 GMT

Within the FieldService Work Order (WO) Screen, I've identified the comment field as an HTML. This allows me to format the field with different fonts, highlights, bullets, etc...

However, when generating a report from the WO screen to a PDF, I see the HTML tags in the comment field on the PDF document.

Within Designer, under "Behavior/Multiline", when selected as "Yes" the format somewhat works (carriage returns), but the HTML tags show where the format occurs (i.e. bold, buttets, and carriage returns). If selected as "No" the format is lost and there are no HTML tags.

Is there a setting in Designer that removes the HTML tags, but keeps the format?

Re: Comments Under Activity Grid

jallen — Mon, 29 Jun 2009 19:24:12 GMT

I don't care what the rest of them say about you...

You're the MAN! :)

Re: Comments Under Activity Grid

jallen — Mon, 29 Jun 2009 16:50:23 GMT

Ryan,

I added the action "Clear Screen For New Entry" on my Save and Close button: Save All, Clear Screen, then Close Popup (it's a popup screen), without success. The comments remain even when I close the screen and reopen a different record.

Invoiced WO Disappears from Calendar

jallen — Sat, 27 Jun 2009 23:43:29 GMT

In the Field Service Module... when the invoice type is chaned to invoiced in a work order, the work order no longer appears on my calendar. I would like it the work order to remain on the calendar. I've looked everywhere for the filter. Can you let me know where it is or what removes it?

Comments Under Activity Grid

jallen — Fri, 26 Jun 2009 22:41:00 GMT

In the customer information screen I have an activity grid that show all activities for that customer. Within the grid I have a comment link that retrieves the comment from the activity table and shows the comment under the grid.

When I select the comment link it shows it below, but it doesn't clear. If I close and open another file/customer, I still see the last comment I selected. Even if I open a customer file with no activities associated with it.

Why is it not clearing out?

John

Re: Failed at Context=138

jallen — Tue, 23 Jun 2009 22:51:52 GMT

I am now getting more information from Designer. "Failed at Context = 138. The master table (Estimate) cannot make a relationship to a child table (EstimateLine) becuase the tables are joined by a field (JobNo) that does not contain unique values." The JobNo is referrenced to the Customer table. I have attempted to change the JobNo to a unique field, but it will not save it.

By the way, (JobNo) is actually the RecordID.