Search results by user ID 2212

Re: Error when createing work order from an estimate

Stephanie — Tue, 14 Jul 2009 22:09:13 GMT

Here is the error I get when I try to select a new job item. However keep in mind that when I click on save I get the error message that I sent you in my previous post.

* Please save the screen before adding any line items. *

I am really anxious to get this resolved so that our Service Techs can start using the program.

Re: Error when createing work order from an estimate

Stephanie — Tue, 14 Jul 2009 22:03:53 GMT

The value 'Work Order' was not a valid dropdown list value for 'ActivityTypeRef'.

Additional Information

Action Sequence Order:16

Re: Error when createing work order from an estimate

Stephanie — Mon, 13 Jul 2009 21:28:49 GMT

I have not made any changes to the screen. However I did copy the Invoice screen from the Field Service_Estimate, so that I could have the option to turn an estimate into a job order from the customer tab.

I am experiencing this problem with all forms of work orders. The problem is that I can not create a job order under the customer tab either. I get the same errors messages at each screen.

To answer your question: I search for the estimate by customer name, then I select the customer. It brings up the original estimate (with the item(s) and amount). Then I select the campaign associated, then I click on the 'Create / Go to work order'.

Any help would be greatly appreciated.

Stephanie

Error when createing work order from an estimate

Stephanie — Fri, 03 Jul 2009 17:29:22 GMT

I am trying to create a work order from an estimate using the 'Create / Go to Work Order' link just to the right of the Activity No. field. When I click on the link I get an error message:

The value 'Work Order' was not a valid dropdown list value for 'ActivityTypeRef'.

Additional Information

Action Sequence Order:16

Re: Can't save in Field Services module

Stephanie — Fri, 03 Jul 2009 17:11:05 GMT

I am experiencing the same problem... I have entered data into all the fields and still get the error 'ActivityTypeRef' when I try to save.

Furthermore when I try to add a job item I get an error 'please save the screen before adding any line items'.

When I click any of the save buttons I get the 'ActivityTypeRef' error message.