Search results by user ID 2215

Re: Dates are off by one day?

Garry — Fri, 05 Mar 2010 05:58:36 GMT

Hi Amanda

We are also experiencing the same problem but instead of a day behind it is reporting tomorrows date - being in Australia I am used to being a day ahead of Nth Americia but not two days ahead. I have also emailed you our company name.

Thanks

Garry

Re: Scheduling/Mapping Integration

Garry — Mon, 01 Mar 2010 13:02:55 GMT

In August 2008 we were advised that mapping was expected to be part of field services that was to be released in September of that year.

I signed up to method last July with an understanding that Google maps was expected to be integrated with schedulling for release in your Fall 2009. If Mappoint covered Australia I would use QXpress as the mapping module appears to do all that I want.

I have been waiting on the release of mapping before I introduce Method into my operations. We service a very large area and mapping (currently a wall map) is essential to efficiently identifying available time slots in an area for scheduling both sales reps and installers. After 7 months I am becoming increasingly concerned about outlaying money on a service that I am not using and seek advice on an expected release date for mapping.

Customisation

Garry — Tue, 04 Aug 2009 14:30:45 GMT

I have customised the Field Service Estimates screen.

We sell products by the M2 and I have created a section to calculates the total M2 required for a job.

I have also created a section which will calculate the cost of different product items using the total M2 calculated in the above section.

These two sections work great but I have a problem.

If I click "save", "save & new" or "clear/new" the data entered into these sections does not refresh. Even if I sign out and sign back in the data previously entered into these sections is still displayed.

What am I doing wrong?

Thanks

Garry

Re: How to Change Time Zone

Garry — Sat, 18 Jul 2009 07:43:28 GMT

Hi Amanda

Tried to uncheck the Daylight Saving box using both Firefox and IE8 - same result - cannot uncheck.

Re: How to Change Time Zone

Garry — Sat, 18 Jul 2009 07:34:06 GMT

Hi Amanda

Thank you for the tip, however, it will not allow me to uncheck the Daylight Saving option.

I have unchecked the box, save (save DST and Save Settings - individually and together) log-out and log back in and the Daylight Savings box remains checked.

Re: How to Change Time Zone

Garry — Tue, 14 Jul 2009 14:29:12 GMT

Normal 0 false false false EN-AU X-NONE X-NONE MicrosoftInternetExplorer4  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

Hi Amanda

Computer is set to time zone (GMT+10:00) Brisbane

Garry

How to Change Time Zone

Garry — Tue, 14 Jul 2009 08:00:29 GMT

My calendar is showing my location as New Zealand (GMT +12:00). How do I change this to Australia (GMT +10:00)?

Thanks

Garry