Search results by user ID 4361

Re: Time not showing in Quickbooks

Steve — Tue, 29 Jun 2010 15:18:47 GMT

Val-

I think what I would like to try would be to have your team undelete all of my current conflicts en masse; then I can do a full sync and see what's left. The changes I have made should fix most, if not all, of the conflicts. I have checked Method and in the user tab, Method Support is checked as active.

Let me know if there is anything else I need to do to allow your group to undelete my conflicts.

Thanks in advance for your help.

Steve

Re: Time not showing in Quickbooks

Steve — Mon, 28 Jun 2010 21:56:51 GMT

Val-

I have done as you asked with every employee, but I still have 1720 conflicts with the same message. To recap, I checked and then unchecked the use time data for paycheck creation box on all active and terminated EE's in Enterprise, then I did a full sync with Method. Any idea as to why the errors are still there? The message in the Method connector in my icon tray says too many conflicts in time tracking to continue and to go to the resolve conflicts area in Method to correct it. Where do I go from here without having to manually delete the 1720 conflict transactions in Method?

Thanks.

Re: Time not showing in Quickbooks

Steve — Fri, 18 Jun 2010 19:37:58 GMT

Val-

I have done a full sync. I am working to get some conflicts resolved. One in particular I will need to ask you about. Originally I was getting a conflict (and have been since inception of Method, but time has gone through to QB and can be seen on reports) because I did not have the box checked to use time entries for payroll for most EE's. We do payroll through ADP, so EE's in QB exist there only for report generation; we don't pay them out of QB. For this reason, they are not set up with payroll items. Since I checked the box (and I just did this Wednesday) for the employees to use the time entries for payroll, all of the old conflicts saying the box was in an unknown state are gone but I have the new ones saying if the box is checked I must have a payroll item set up. My question is this. Will time transfer and be visible in QB if I go back and uncheck the boxes, or do I have to set up a payroll item for each employee for it to work? An if so, why was everything working OK prior to Monday when the boxes were not checked and no payroll items existed?

Thanks,

Steve

Re: Time not showing in Quickbooks

Steve — Thu, 17 Jun 2010 21:07:17 GMT

Ryan-

We pull time into Method from Xora. I go to the Connect with Xora tab, Get Xora time and then select the EE's for Method to import time for out of Xora. When that is complete I go to the Send to Quickbooks tab, select the entries to send and then hit send selected entries to Quickbooks. For Monday and Tuesday, I sent all of my selected entries to QB, but discovered Wednesday while running reports that none of the entries that showed as sent in Method for Monday and Tuesday were in QB. Today when I imported time for Wednesday, I only sent over one entry to test it. That entry is also not showing in QB although it shows as sent in Method. So my two problems are: 1) how do i fix the problem and 2) how do i get the time entries for Monday and Tuesday back into QB so they show up.

Thanks for your help.

Steve

Time not showing in Quickbooks

Steve — Thu, 17 Jun 2010 15:02:58 GMT

On Monday, the time I export to Quickbooks Enterprise from Method suddenly stopped showing up. I cannot find it anywhere in Enterprise. Method shows that the time was sent and everything seems to be synced and functioning correctly. We have not changed anything in our setup. Any thoughts as to why and how I can get these time posts to show up?

Re: Flex Field mapping

Steve — Wed, 07 Apr 2010 15:53:43 GMT

Val, I figured it out. I had the Flex Field Name set the same as the Flex Field Value. As soon as I changed the name to Activity, it worked.

Thanks.

Flex Field mapping

Steve — Mon, 05 Apr 2010 22:07:08 GMT

I have mapped my flex field information with the correct flex field name, billing status, payroll item, class and service item. However, when I import time into Method from Xora, it is not mapping these fields; they are blank. In double checking the Xora input from the users, I can see the Flex Field that I have mapped in the Xora Job Order Report and it matches exactly the Flex Field I have set up in Method. Can you tell me why none of the mapped information is populating when I pull the time in?

Re: Time Tracking

Steve — Wed, 24 Mar 2010 15:19:26 GMT

Solved my own problem. Have to go to the Step 2 Send to Quickbooks screen to see the time.

Time Tracking

Steve — Wed, 24 Mar 2010 15:01:41 GMT

I am brand new to Method and am trying to get time to import from Xora. I tried a single employee and could see that time information was pulled from Xora based on the data window that shows when Method connects with Xora. But there is nothing in the Method Time Tracking tab. What am I doing wrong?