Search results by user ID 4369

Re: Method Outlook Plug-In 2.1.29 & Attachment as a "winmail.dat" file

Elizabeth — Mon, 07 Jun 2010 18:56:56 GMT

Amanda,

Before uninstalling the Method Plug-In, I checked all of my Outlook settings as per the above document. My settings matched the recommendations. Now that the plug-in is uninstalled, everyone receives my attachements as PDFs. So, can we try plan B?

Method Outlook Plug-In 2.1.29 & Attachment as a "winmail.dat" file

Elizabeth — Fri, 04 Jun 2010 20:00:42 GMT

I was able to install the Method Outlook Plug-In 2.1.29 without any issues (I use Outlook 2007 and Firefox/3.6.3). It works well, however, I've been told by some of my email receipients that they are now receiving my attachments as a proprietary Microsoft formatted "winmail.dat" file instead of as a pdf. The attachments are primarily invoices that I send through QB Enterprise. I also tried printing the invoice to a PDF printer, saving and attaching it to an outgoing email.

How can I resolve this so that I can use the Method Plug-In and still send my Invoice files as PDFs through QB Enterprise? (Not everyone uses Outlook to check their mail.)

Txs.

Unable to reconnect to Method CRM

Elizabeth — Wed, 14 Apr 2010 00:33:06 GMT

Danny,

I opened my Method account last weekend. Was able to sync my company file without any problem, and experiment in the CRM module. Now I am unable to connect to the CRM module. I get to the Method Solution Provider Portal and that's it. Can you help me?

Thank you.

Elizabeth

Update: Doh! Never mind. I got it.